Data Deletion Instructions

At AuthAction, we respect your right to privacy and data protection. This page explains how you can request the deletion of your personal data from our systems.

1. How to Request Data Deletion

To request deletion of your personal data, please follow these steps:

If you're unable to access your account or prefer to submit a deletion request via email:

1. Send an email to support@authaction.com from the email address associated with your account
2. Use the subject line: "Data Deletion Request - [Your Account Email]"
3. Include the following information in your email:
   • Full name
   • Email address associated with your account
   • A clear statement that you wish to delete your account and all associated data

2. What Happens After Deletion

When you request account deletion:

• Your account will be deactivated immediately
• All personal data will be permanently removed from our active systems within 30 days
• Some data may remain in our backup systems for up to 90 days as part of our disaster recovery procedures
• We may retain certain information as required by law or for legitimate business purposes (e.g., transaction records for financial reporting)

3. Data Retention Exceptions

Please note that we may be required to retain certain information for legal or operational reasons, including:

• Records of financial transactions (as required by tax laws)
• Information related to active investigations or legal proceedings
• Data that has been aggregated or anonymized, which cannot be traced back to you

4. Need Help?

If you have any questions about our data deletion process or need assistance, please contact our support team at support@authaction.com.